Tenant Info

Arragon Properties Ltd,
16a Market Place, Atherstone. CV9 1EX
Tel 01827 713335/07711 231207

When calling the Atherstone office from a landline please dial 01827 713335

Email - info@arragonproperties.com Website - www.arragonproperties.com

Office opening hours - Monday to Friday - 8:00am to 5:00pm
In an EMERGENCY ONLY out of office hours text the mobile 07711 231207 - we will respond as soon as possible
If you ring with a Non-Emergency out of hours YOU will be charged a minimum fee of £50.00

Emergency's are class under the following categorys Water, Fire & Gas

These are for serious events only, any non-emergancy will be charged the above amount.

For reporting repairs please use the email you can use this 24 hours a day 7 days a week - info@arragonproperties.com

General:

Gas, Electric & Council Tax are arranged by the office on the day you move in. Broadband, Water and TV licence must be organised by the tenant.

Pet leases are available in selected properties for an extra charge of £25.00 PCM.

Keys:

The keys and locks are your responsibility. If lost or if Arragon is called out, there is a charge of £85.00 to you, the tenant. If a locksmith needs to be called this will be at the tenants expense too.

If a change of lock is required, please contact the office and there may be a charge.

Lease & Lease Renewal:

Duplicate copy of your lease £20.00 charge to the tenant.

Light bulbs and Smoke Alarm batteries are to be replaced by the tenant.

Arranged Appointments/Visits:

Please note, if you have pre-arranged an appointment time with ourselves for either an engineer or contractor visit and are then not available at the agreed time, a call out charge of £50.00 will be added to your rent account. A minimum of 24 hours’ notice is required should you be unable to keep the agreed appointment time and we can look to re-arrange it for a new time and date.

Tenant Info

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